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Frequently Asked Questions
Novotel Children policy
2 children under the age of 16 can stay with their parents for free. Breakfast depends on if the room is booked with breakfast or not.
Free extra bed for child ages under 16 years old (subject to availability).
Can all room types fit 3 adults?
All room types can accommodate 3 adults except the Executive Premier Room. However a request would need to be put in by email.
How much for an extra bed/extra adult (person over 16)?
1648 baht net
How much for breakfast?
577 baht net/person for breakfast. Breakfast for the extra guest/child depends on if the room booked includes breakfast or not.
Baby cot available upon request
Baby sitting service (500 baht/hour for the first 2 hours and 250 baht/hour after that. If you require babysitting service after 9pm, there is a 200 baht extra charge. Please inform the front desk at least a day in advance if you would like babysitting service.)
Premier Lounge Benefits:
Private Check-In: Expedited check-in and check-out at Premier Lounge
Breakfast in a more private atmosphere
Refreshments all day
“Happy Hour” from 5 pm. – 7 pm where snacks and beverages will be served
Meeting Room Access
Room Type that includes complimentary breakfast and Premier Lounge access:
Junior Suite, One Bedroom Suite and Executive Room
Guests can access to the premier lounge if they book Executive Premier Room, Junior Suite, One Bedroom Suite and Two Bedroom Suite. Otherwise it will be additional charge at THB 1,000 per day per person.
Late Check Out
Late check-out until 6 PM will be charged at half day charge and after 6 PM will be charged at full day charge.
Are there smoking rooms?
11th floor is the smoking floor
The connecting room consists of Standard Room with queen bed connected a room with twin bed & Superior Room with queen bed connected a room with twin bed.
Limo Service prices:
Car to/from Airport (Suvarnabhumi or Don Muang)
BMW (3 pax)-2100 baht
Camry Toyota (3 pax)-1600 baht
Van (8 pax)-2300 baht
Does the hotel have tour service?
There is a tour desk in the lobby
If you have more questions feel free to contact us.